Service at COCO-MAT

At COCO-MAT, we believe that good service goes beyond simply purchasing a product. We're always ready to help, advise, and guide you, whether you're still exploring options, have just placed an order, or have been enjoying your COCO-MAT bed and accessories for years.

What can you contact us for?

• Questions about products – advice on the right mattress, pillow or bed arrangement.
  
• Aftercare and maintenance – information on how to best maintain your product and about our maintenance contracts.
  
• Orders and delivery – status of your order, delivery time or delivery.
  
• Service requests – reports of damage or questions regarding warranty.
  
• General advice – tips to improve your sleeping comfort.
  

How do we help you?

• Personal advice : our team is ready to help you, in the store or by telephone.
  
• Contact form : fill out the form on this page and we will contact you as soon as possible.
  
• Available by phone : call us directly for quick questions or personal contact.
  

Our promise

We believe that service is an extension of the quality we deliver. That's why we collaborate with you, find solutions, and ensure you can enjoy your COCO-MAT products worry-free.

And when you buy a mattress, topper, or complete bed system from us, we'll deliver it to your home and carefully assemble everything for you. So you can dream away the same night on your new COCO-MAT bed.

Curious how we do that? Watch the video below. 🎥

Contact Us

• Contact form : fill in your details, including your phone number and reason for contact, so we can help you quickly and efficiently.
  
• Call us : Amsterdam – 020 489 2927 | The Hague – 070 205 4621
  
• Email us : info@coco-mat.nl
  
• Planning & deliveries : Richard – 06 4358 3312 | planning@coco-mat.nl